Arccos & TaylorMade Frequently Asked Questions

Arccos and TaylorMade have partnered to help every golfer track better and play better by harnessing their on-course data to unlock the game’s richest Strokes Gained Analytics.

What is the Arccos-TaylorMade special offer?

U.S., UK, and Canadian customers who purchase eligible TaylorMade products will receive the opportunity to access a special offer valued at $75.00. This includes a FREE set of 14 Arccos Caddie Smart Sensors and a FREE 45-day trial membership to the award-winning Arccos Caddie app, courtesy of TaylorMade. At the conclusion of the free trial period, participants will be charged the Arccos membership fee of $12.99/month (billed annually at $155.88). Participants can cancel their Arccos membership anytime before the expiration of the 45-day free trial to prevent being billed.

Participants may also choose an optional upgrade to bundle the Arccos Caddie Link wearable for $129.99. For more information on Link, please click here.

Who is eligible to participate in the Arccos-TaylorMade partnership program?

Offer available to:

  • U.S., UK, and Canadian customers only who purchase at least one (1) qualifying new 2022 Stealth Driver, complete P Series iron set (P790 2021, P770, PMC, PMB) or complete Stealth Iron set in 2022 from an authorized retailer.

Players who are current or past Arccos Caddie members or have previously commenced or canceled an Arccos Caddie trial membership are ineligible to participate in the partnership program.

When does the Arccos-TaylorMade partnership program launch?

February 4, 2022

Why is my email not being accepted?

Please verify you have entered a valid email address. If you are still experiencing difficulties, you may be ineligible due to having a current or expired Arccos Caddie membership. To inquire, please contact starter@arccosgolf.com.

Why is my address not being accepted?

If you are based in the U.S. UK, or Canada, please verify the address to ensure there are no typos or extra spaces, and that you have properly entered the unit number, suite number, or apartment number in the correct section. Shipping to P.O. boxes is not offered. If you continue to experience issues, please contact starter@arccosgolf.com.

When does my Arccos Caddie trial membership commence?

Your 45-day free trial membership starts at the time you order your free set of Arccos Caddie Smart Sensors.

How can I cancel my Arccos Caddie membership?

To cancel your subscription, please email starter@arccosgolf.com or call 844-692-7226. Navigate to the Settings page in Arccos Caddie app and click Manage Subscription to view your subscription information

How long will it take for my Arccos Caddie products to arrive?

Shipping times may vary, but products typically arrive within 5 days of your order. Tracking information will be provided via an automated confirmation e-mail following checkout.

Once my Arccos Caddie Smart Sensors arrive, how do I pair them?

iPhone:

  1. Download Arccos Caddie from the App Store
  2. Log in with account credentials you created on the activation website
  3. Once logged into the Arccos Caddie app, navigate through the Pairing Tips & Tricks, follow the prompts, and begin pairing

Android:

  1. Download the Arccos Caddie app from the Google Play Store
  2. Login with the account credentials you created on the activation website
  3. Once logged into the Arccos Caddie app, navigate through the Pairing Tips & Tricks, follow the prompts, and begin pairing

For information on pairing, please click here.

What is the Arccos and TaylorMade partnership program Returns Policy?

Golfers who activate an Arccos Caddie membership through the Arccos and TaylorMade partnership program will not be billed if they cancel prior to the conclusion of the 45-day free trial period.

A refund for purchases of Arccos Caddie Link will be provided according to the Arccos returns policy. For more details, please click here.

Are there any additional Terms and Conditions? 

Click here to review Terms and Conditions.